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Tell us which process is stretched
Twenty minutes on a call is usually enough to tell whether there is a sensible pilot here. If there is not, we will say so.
Or reach us directly
We reply within one business day
For partnership, pilot scoping and anything needing a decision from the top.
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Pokhara, Gandaki Province, Nepal
What to include for a faster answer
- The process you would hand over first
- Roughly how many hours a week it takes today
- Which TMS or systems you run it in
- Your time zone and the hours you need covered
- When you would want to start
With those five things we can usually come back with a seat count, a monthly number and a proposed pilot in our first reply.
Before you write
Quick answers
How quickly can a desk start?
Typically three to four weeks from first call: about a week to scope and write the SOP, and two to three weeks to assign and train the team on your process. If we already have trained staff available for your desk type, it can be faster.
Do you sign NDAs before scoping?
Yes, always, and before you send us anything about your operation.
Can we visit the centre?
Yes, and we would be pleased if you did. We also run video walkthroughs of the floor for clients who cannot travel to Pokhara.
Are you hiring? I want to apply.
Yes — see our open roles. Please apply through the jobs page rather than this form so your application reaches the right team.